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Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form or request a consultation
• Participate in our coaching services
• Subscribe to our newsletter or marketing communications
• Contact us via email or phone

The types of information we may collect include:

• Personal identifiers (name, email address, phone number)
• Professional information (career history, goals, challenges)
• Communication preferences
• Technical information (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our career coaching services
• Communicate with you about our services and your account
• Send you marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Comply with legal obligations

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you give us permission to process your data for specific purposes
• Contract: When processing is necessary to fulfill our service agreement with you
• Legitimate Interest: When we have a legitimate business interest that doesn't override your privacy rights
• Legal Obligation: When we must process data to comply with legal requirements

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transaction (merger, acquisition, etc.)

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup procedures

6. Your Rights (GDPR)

If you are a resident of the European Union, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of processing in certain situations
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent for processing based on consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typically:

• Client information is retained for 7 years after service completion
• Marketing data is retained until you unsubscribe or withdraw consent
• Website analytics data is retained for 26 months

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. For material changes, we may provide additional notice.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +1 (555) CAREER-1
• Address: [Your Business Address]

13. Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you can contact our Data Protection Officer at [email protected].